The Problem

  • Over 90 Million items are lost in European hotels every year.

  • Only 10% are ever returned

  • There is no clear process defined as to how Lost & Found items are to be handled

  • Guests are unaware of how items can be returned

  • Difficult and slow process between the hotels / restaurants and guests

The Solution

The solution to the problem is to offer an automated service. It is reliable, easy, and affordable and helps hotels to return lost items without having to send several emails back and forth.

Allow items to be clearly categorized and sorted in dedicated storage bags

Give an overview of all lost & found processes 

Give the guests clear instructions on how to retrieve their lost item 

Speed up the return process whilst avoiding unnecessary information

© 2020 by Fino Finding Solutions GmbH